Pengertian, Struktur, dan Contoh Apology Letter (Surat Permohonan Maaf) dalam Bahasa Inggris

Scholars oh Scholars, how’s your day? May all of you stay healthy (aamiin). Anyway, so far, apa saja surat yang kalian ketahui? Invitation letter, birthday letter, or any others? Sure, masih banyak lagi surat menyurat yang berhubungan dengan kehidupan kita (ehem kita terus). Nah, Scholars… Salah satunya adalah apology letter. Fokus… lalu simak materi yuk!

Baca juga: Jasa Penerjemah Tersumpah

A. Pengertian Apology Letter

Apology Letter adalah sebuah surat yang digunakan untuk memohon suatu permintaan maaf atas kesalahan/kekurangan yang dilakukan. Karena proses pemintaan maaf cukup sakral (udah kek nikahan aja nih), maka hindari kata yang tidak jelas atau hanya meremehkan efek dari tindakan yang sudah dilakukan. Gunakan bahasa yang halus dan sopan. Penulisan surat permohonan maaf (apology letter) akan jauh lebih efektif apabila kamu benar-benar bertanggungjawab atas suatu kesalahan atau menjelaskan bahwa hal itu tidak akan terjadi lagi.

B. Struktur Apology Letter

Scholars, setelah memahami apology letter, perlu untuk memahami struktur dari surat tersebut. Berikut format penulisan surat permintaan maaf (apology letter):

Perihal (jika surat resmi)
Nama pengirim
Perusahaan/organisasi pengirim (opsional)
Nama penerima
Perusahaan/organisasi penerima (opsional)
Alamat penerima
Jenis pekerjaan (opsional)
Salam pembuka
Isi surat
Salam penutup
Tanggal pembuatan surat
Tanda tangan pembuat surat

C. Contoh Apology Letter

Terdapat 2 contoh apology letter yakni surat permohonan resmi (formal) dan semi resmi (informal). Berikut ini adalah contoh apalogize letter (surat permohonan maaf):

1. Contoh Apology Letter (Formal)

No. I/SPP/VII/13
Things: A Letter Of Apology
I signed below:
Name: Herman Suhendra
To The Designation,
Hendry Yahya
Address: the way some of the No. 11 Jakarta Timur
Job: Artist

With respect to the follow-up of errors Ive done over Hendry Yahya, i.e. following roughness at the time about to interview, I deal with questions that ask a Kinsman to me, I intend to convey a letter of apology with regard to such events.

I do acts of violence against Civil action is beyond the limit, and I delivered the apology that the most of the actions are wrong I have done to you. The incident is an act that occurred outside of my consciousness, in connection with it then I strongly expect apologies from the associated event.

So sorry this statement Ive made as a form of regret I am against acts of violence which I have done. Hopefully the Brothers pleased to forgive me. Thank you.

Solo, February 23, 2021

Respect me,
Herman Suhendra

2. Contoh Apology Letter (Informal)

Dear [Customer Name],

We are very sorry that you did not receive your [Product Name] in a timely manner. The demand for this product truly exceeded our expectations, leaving our stock depleted. We just received a new shipment of [Product Name] and expedited the shipping of your order. We know that you expect to receive your orders on time, and were very sorry for our misjudgment and any inconvenience it has caused you.

Along with your order, were also including a coupon for $10 off your next order. You can also find a tracking number for your order at the bottom of this email to track your current order. Again, were so sorry for this delay and the inconvenience. Please let me know if you have any other concerns or questions.

Sincerely,
[Name] [Title]

References:
https://business.lovetoknow.com/business-communications-sample-letters/sample-business-apology-letters
https://www.kuliahbahasainggris.com/apology-letter-surat-permintaan-maaf-lengkap-dengan-cara-dan-contoh-menulis-dalam-bahasa-inggris/
https://pixabay.com/id/vectors/pria-bisnis-kartun-pengusaha-1351346/
https://smallbiztrends.com/2020/01/business-apology-letter.html

👤 : Iretna Ayu Labibah
📧 : iretna.labibah@gmail.com
Ig : @iretna_labibah